Shipping policy
Shipping Policy
Last Updated: 6th June, 2026
Thank you for shopping with Ocean World. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Shipping Times
United States
Estimated delivery time: 7–15 business days
Canada, United Kingdom, Australia
Estimated delivery time: 7–20 business days
International Orders
Estimated delivery time: 10–25 business days
Please note that delivery times are estimates and may vary depending on the destination, customs procedures, weather conditions, carrier delays, and peak shopping seasons.
Tracking Information
Once your order has been shipped, a tracking number will be provided via email when available.
Please allow 2–5 business days for tracking information to update.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Promotional free shipping offers may be available on selected products or orders.
Delayed or Lost Shipments
While we work closely with our shipping partners, we cannot guarantee delivery dates. We are not responsible for delays caused by shipping carriers, customs authorities, natural events, or circumstances beyond our control.
If your order has not arrived within 30 days of shipment, please contact our customer support team for assistance.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact Us page.